Ticketmaster Data Breach Leads to Class Action Lawsuit Over 560 Million Exposed Customer Records

Ticketmaster Data Breach Leads to Class Action Lawsuit Over 560 Million Exposed Customer Records

By Alexander Mitchell

December 7, 2024 at 11:55 PM

Ticketmaster has been hit with a class action lawsuit following reports of a massive data breach that potentially exposed 560 million customers' personal information. The breach was allegedly carried out by a hacker group known as ShinyHunters.

The hackers reportedly obtained 1.3 terabytes of sensitive customer data, including:

  • Names
  • Addresses
  • Purchase information
  • Partial credit card details

The stolen data is purportedly being offered for sale at $500,000.

Two Ticketmaster users filed a 40-page complaint in California federal court, alleging:

  • Negligence
  • Breach of fiduciary duty
  • Failure to implement basic security procedures

The lawsuit seeks to establish two classes:

  • A nationwide class for all affected U.S. residents
  • A California subclass addressing specific state law violations

Ticketmaster logo

Ticketmaster logo

The plaintiffs argue that affected customers:

  • Face increased risk of identity theft
  • Will incur significant costs for protection measures
  • Experience emotional distress and anxiety
  • Could be vulnerable to cybercrimes for years

For Live Nation, Ticketmaster's parent company, this incident adds to ongoing challenges:

  • An active Justice Department investigation seeking to split up the companies
  • A separate $5 billion consumer class action
  • Recent resolution of Astroworld tragedy lawsuits

Despite these setbacks, Live Nation's stock (NYSE: LYV) remains relatively stable, trading at $93.45, representing a 17% increase since May 2023.

Gavel in courtroom

Gavel in courtroom

Hooded hacker in dark clothing

Hooded hacker in dark clothing

Hacker suspect arrested with computer money

Hacker suspect arrested with computer money

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